Shipping Policy
SHIPPING POLICY:
At Sky Exports LLP Lab-Grown Diamonds, we strive to provide efficient and secure worldwide shipping for our valued customers. Please review our shipping policy to understand our processes and procedures regarding the shipment of our lab-grown diamonds.
Shipment Processing Time:
Once an order is placed and payment is confirmed, we require a processing time of 7-10 business days to prepare your lab-grown diamonds for shipment. During this period, our experts carefully inspect and package your order to ensure its safety and security.
Shipping Methods and Carriers:
We offer a variety of shipping options to cater to your specific requirements. The shipping methods available may vary based on the destination country. Our trusted shipping carriers include but are not limited to DHL, FedEx, UPS, and USPS.
Shipping Costs:
Shipping costs are calculated based on the destination, price of products, and dimensions of the package. The shipping charges will be displayed during the checkout process. Please note that any applicable customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
Shipment Tracking:
Once your order is dispatched, we provide a tracking number that allows you to monitor the progress of your shipment. You will receive an email notification with the tracking information, enabling you to conveniently track your package on the carrier’s website.
International Shipping:
We offer international shipping to most countries worldwide. However, certain legal and logistical restrictions may apply to specific regions. If your destination country is not available during the checkout process, please contact our customer support team for further assistance.
Customs and Import Regulations:
Please be aware that customs regulations and import duties vary from country to country. As the importer, you are responsible for complying with all customs regulations and paying any applicable duties or taxes. We recommend contacting your local customs office for detailed information on import regulations specific to your country.
Packaging and Insurance:
We understand the value and significance of your purchase. Therefore, we take utmost care in packaging our lab-grown diamonds securely. Each item is placed in a sturdy, tamper-proof container, and additional padding and cushioning are provided to protect the contents during transit. For added peace of mind, all shipments are fully insured to cover any loss or damage during transportation.
Delivery Time:
The estimated delivery time varies depending on the destination country and the chosen shipping method. Typically, international shipments may take between 5-14 business days to arrive. However, please note that unforeseen circumstances such as customs clearance procedures or local holidays may cause delays beyond our control.
Address Verification:
To ensure accurate and prompt delivery, please double-check the shipping address provided during the checkout process. We are not responsible for delays or misdeliveries caused by incorrect or incomplete address information. If you need to make any changes to the shipping address after placing your order, please contact our customer support team as soon as possible.
Damaged or Lost Shipments:
In the rare event that your shipment arrives damaged or is lost during transit, please contact our customer support team immediately. We will initiate an investigation and work with the shipping carrier to resolve the issue and provide a suitable solution.
If you have any further questions or require assistance regarding our shipping policy, please feel free to reach out to our customer support team. We are here to ensure your complete satisfaction with your lab-grown diamond purchase and shipping experience.
Note: This shipping policy is a general guideline and can be customized to align with the specific shipping practices and procedures of Sky Exports LLP Lab-Grown Diamonds.
